FAQ

Orders & Shipping

How long does it take to receive my order?

Most orders ship within 3–5 business days. Once shipped, standard delivery typically takes 3–7 business days depending on your location. You'll receive a tracking number by email as soon as your order is on its way.

Do you ship internationally?

We currently ship within the United States. International shipping is coming soon.

Can I track my order?

Yes. You'll receive a tracking link by email once your order has shipped.

Custom Orders

Can I put my own design on a shirt?

Absolutely — that's what we're here for. Use our Design Your Own tool to upload your logo or artwork, add custom text, choose your placement, and see it on the shirt before you order.

What file types do you accept for custom designs?

We recommend PNG files with a transparent background for the best print quality. JPG and SVG files are also accepted. The higher the resolution, the sharper the print.

Can I order in bulk for my team, school, or business?

Yes! We specialize in bulk and group orders for schools, churches, businesses, sports teams, and events. Contact us for bulk pricing — discounts apply at 12+ units.

Can I see a proof before my order is printed?

For custom orders, we send a digital proof for your approval before printing. Nothing goes to press without your sign-off.

Returns & Quality

What if I'm not happy with my order?

We stand behind our work. If there's a print defect or quality issue, contact us within 7 days of receiving your order and we'll make it right — no hassle.

Can I return or exchange for the wrong size?

Because each item is printed on demand, we're unable to accept returns for size exchanges on standard orders. We strongly recommend checking our size guide before ordering. For custom orders, size issues are handled case by case — reach out and we'll work something out.